Family Assistance Center Has Been Relocated

The temporary Family Assistance Center that was set up at the Convention Center in downtown El Paso has been moved to a new location.

The Family Assistance Center was created by the El Paso City-County Office of Emergency Management and the American Red Cross to help El Paso residents cope from the aftermath of the tragic Walmart shootings that took place on August 3, 2019. The Family Assistance Center continues to offer various services to the community such as counseling, healthcare, financial, travel, and legal support. The pop-up service was initially housed at the Convention Center in downtown El Paso but has now been transitioned to the El Paso Resiliency Center.

Individuals affected by the August 3rd event are encouraged to visit the Family Assistance Center to receive any needed support or services they may require. Anyone needing immediate support should call the Crisis Hotline at (915) 779-1800.