For so many years, the Better Business Bureau has been keeping an eye out for consumers and businesses. You might have heard the name Better Business Bureau but might not know what they do.

The BBB was developed in 1912 and from the beginning, it was designed to give customers a place to go where they could find out which businesses had a good reputation and which might be businesses that they wanted to avoid. It also gave business owners a place where they could go to get certified as a business that was highly rated in the marketplace. Over the years, the BBB has developed the trust of consumers and businesses, and so many consumers look for the mark of the BBB to tell them that a certain business is a good place in which to spend their money. Businesses know that getting that BBB certification is a mark of excellence.

But in this day and age, do we really need the BBB? I think we do. Anyone can go online and give a good or bad review of a business, but the BBB is not affiliated with any government agency and it doesn’t endorse any business. That means you can trust the reviews of the businesses because there are no internet trolls behind a good or bad review. That’s what makes the BBB so important in this digital age.


93.1 KISS FM and the Better Business have teamed up to salute businesses and their employees with the ‘Made My Day’ award. We want to know if you’ve received great customer service from a business and we want to reward that great customer service. It’s super easy and now you have other options.

How to Enter:

One way to submit your entry is to send us an email at, audio clip or text through our FREE 93.1 KISSFM app.

or you can make someone's day and also submit an entry for an employee by filling out the form below. Next round of entries will be chosen on thee days:
Current – 10/03, Winner on 10/04, (Ends 10/03)
10/05 – 10/11, Winner on 10/11, (Ends 10/10)
10/12 – 10/18, Winner on 10/18, (Ends 10/17)
10/19 – 10/25, Winner on 10/25, (Ends 10/24)

If you are having trouble submitting your selfie through the app, watch this video with the help of Monika:

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