A woman at a Walmart in Deer Park, Texas, (located in the Houston–Sugar Land–Baytown area), got into a war of words with a tax adviser, and ended up head-butting her. "Take your poor a** out this store," the Jackson Hewitt tax worker can be heard saying to a customer on the video before the punches start flying.

The customer later told a Houston television station the brawl was over bad customer service, alleging the tax worker had "[talked] trash at my husband" the day before. According the the TV station, the employee chose not to press charges, but the customer was warned not to return to the Walmart again or face trespassing charges. (Warning: The above video contains uncensored profanity.)