Contact Us
Make My Homepage

Help From El Paso Water Utilities

We spoke with Christina Montoya this morning.  She is with the EPWU and she answered questions about last week’s weather and all the havoc it wreaked.  She also gave us some information about the Leak Adjustment Program…..

If you were one of the thousands of people who lost a large amount of water because of a leak, Christina told us EPWU will work with you through the LEAK ADJUSTMENT PROGRAM.  You will have to be patient, however.  You have to wait until you next bill comes and then call customer service at 594-5500 when you receive your bill to apply.

It’s going to be hard to wait for that first bill to come after this storm, but that’s the only way to apply for the program.  Darren and I were super lucky – we didn’t have any water problems, just low pressure a couple of days.  We did have a couple of neighbors who are dealing with tremendous plumbing problems, and watching them go through the hassles of getting things fixed is really hard.  I wish there was a way to make everything better instantly, but, hopefully, the LAP can help get things back on track for everyone who got hit so hard this past week. 

The best thing about being in the media is being able to help our listeners.  Sometimes answers are hard to come, especially if all you can do is call a utility and get nothing but a busy signal, or worse, have to hang on the line for an hour.  I would love to help out.  Email me at with questions about problems at your home that happened because of the storm.  I’ll do my best to get them answered for you.

Best of 93.1 KISS FM

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for VIP quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive VIP contests, events, coupons, presales, and much more delivered to you for FREE.